Frequently Asked Questions

General

  • We offer two distinct services in Northern Virginia.

    1. A care-free excursion to three wineries in the Virginia countryside, ranging from 1 to 2.5 hours from D.C.. And, if there is interest, we offer a charcuterie-to-go (what we call All ABoard Bites), as an add-on, to enjoy while visiting the wineries. For those not wishing to add-on with a charcuterie board - not to worry - 4 sandwich options will be included with the price of the tour.

    2. A full-scale menu of cheese and charcuterie boards, for any occasion, formal or informal, big or small.

  • Yes. We create artisan cheese and charcuterie for both winery tours and stand-alone special occasions. Add our “All ABoard Bites” as an optional tour add-on during booking on the Experiences page, or order from the full Charcuterie menu for parties, picnics, and events. Dietary notes welcome.

  • When you’re ready to book a tour, simply go to our Experiences page and it will step you through a few simple steps and then you will proceed to our Booking page, where you can lock in your date and make payment.

    When you’re ready to place a Cheese or Charcuterie Board order, simply go to our Charcuterie page, choose your board, add to cart, and then proceed to the Cart (upper right corner of the page) to schedule delivery and make payment.

    Payments can be made via Stripe, which accepts a wide variety of payment methods, including major credit cards and digital wallets.

  • Tours: Recommend 4-6 weeks in advance, for weekends, especially in the autumn, our busiest season.

    Charcuterie: Require at least 48 hours notice.

  • We completely understand! You can modify or cancel your reservations up to 48 hours prior to the tour start with no penalty. Cancellation fee of $50 per person will apply to any cancellations made within 48 hours of tour departure, and no refund will be provided for cancellations within 24 hours of tour departure. Winery tasting fees are not included in your tour price. Tasting fees are pass-through charges (no markup).

    After we confirm your itinerary, we’ll bill tasting fees to the card on file either in advance of, or on the day of, your tour. These fees are non-refundable if your tour is canceled within twenty-four (24) hours of the start time. Read the full policy » Contact us anytime via email or on our website.

    See our cancellation policy here.

  • Yes! All ABoard VA gift certificates are available for charcuterie boards and wine tours.

    Each certificate is created by request so it can be personalized for the occasion. Once submitted, we’ll follow up within one business day to finalize details and deliver your certificate via email.

    Gift certificates never expire and may be applied toward future winery tour bookings or charcuterie orders. Request your gift card here.

  • When you’re ready to book, simply email us at info.allaboardva@gmail.com with your certificate number and we’ll take care of the rest.

    Gift certificates may be used in full or applied across multiple bookings until the balance is used.

  • Yes. If the total cost of your booking or charcuterie board order is less than the certificate amount, the remaining balance may be applied toward a future experience or board order.

  • No — they never expire.

  • Gift certificates are non-refundable and not redeemable for cash.

  • We don’t have a formal loyalty program just yet, but it’s something we plan to introduce in the first few months after launch — stay tuned!

    Our tours accommodate up to 10 guests, and pricing is the same regardless of group size. For private group bookings, we may occasionally offer seasonal specials or added perks. And for custom tour requests, we will consider larger groups, unique destinations and will offer custom pricing.

Tour-Related

  • You can find everything you need to know—from tour types and pricing to pickup details, policies, and tips for your day in Virginia wine country—in our Your Experience Guide and your Guide to Your Tour information packet.

    Guide to Your Tour information packet (sent ~72 hours before your tour)
    • Final itinerary with winery lineup and reservation times
    • Pickup details: exact time window, location/notes, and drop-off estimate
    • Driver & vehicle info (name and mobile; vehicle type)
    • Tasting-fee summary and how/where they’re paid
    • Contact numbers for day-of help/emergencies
    • What to bring (ID, water, layers, sunscreen) + what to skip
    • Etiquette & safety highlights (quiet countryside vibes, not party bus)
    • Charcuterie details if ordered (size, allergens, utensils, delivery timing)
    • Weather + plan B notes if needed

    We also send a quick text reminder the day before with your pickup time and driver contact. If your packet doesn’t arrive by then, check spam or contact us.

  • We email your Guide to Your Tour information packet about 72 hours before your tour. It includes your finalized itinerary and winery reservations, pickup window and location, driver and vehicle info, a tasting-fee summary, day-of contact numbers, what to bring, and quick etiquette/safety notes. If you ordered Chef’s Choice Charcuterie, the packet also confirms size, allergens, utensils, and delivery timing. If you don’t see the email by then, check spam or contact us and we’ll resend it.

  • They are! Our wine tours are an adults-only experience, so all guests must be 21+ to join us. It’s the law here in Virginia, and it helps us create the relaxed, grown-up atmosphere our tours are known for. This ensures a safe and enjoyable experience for everyone on board. Please bring a valid photo ID — we may check at the start of the tour — and you’ll also confirm during booking that everyone in your party meets the age requirement.

    It’s also important to note that many wineries require a physical form of identification so please don’t forget to bring yours.

  • Your All ABoard VA winery tour will include:

    •  Private transportation

    • Itinerary planning for an 8-11 hour day (depending on the destination)

    • Bottled water

    • A fun, personalized wine country experience

    Winery tasting fees are not included in the price of the tour and will be billed separately, after booking, once we have the itinerary with the wineries confirmed. Winery tasting fees can run on average $15-$30 per person, per winery, so $45-$90 per person for a 3-winery itinerary.

    For more on what’s included in the different types of wine tours (public, private, custom), visit our Tour Types at a Glance.

  • Public Tour

    • Best for: Solo travelers, couples, or small groups looking to meet others.

    • What’s included: Transportation, curated winery visits, and tastings in a fun, social setting.

    • Group size: Up to 10 guests.

    • Minimum: Public tours require a minimum of 4 total guests to operate.

    • Pricing: $125 - $175 per person (varies by region selected) + wine tasting fees. Tasting fees not included in the price of the tour and will be billed separately in advance, or on the day of, the tour. Tasting fees can run roughly $15-$35 per person, per winery, equating to $45-$100 per person for a 3-winery itinerary.

    Private Tour

    • Best for: Friends, family, or colleagues wanting an exclusive, more intimate experience.

    • What’s included: Personalized service, flexible timing, and your own group only.

    • Group size: Private tours are priced as a full vehicle (10 seats). No more than 10 guests.

    • Pricing: Priced as a full vehicle (10 seats), can range from $1250 to $1750 per private group booking (varies by region selected), which equates to $125 - $175 per person; plus wine tasting fees. Tasting fees not included in the price of the tour and will be billed separately in advance, or on the day of, the tour. Tasting fees can run roughly $15-$35 per person, per winery, equating to $45-$100 per person for a 3-winery itinerary.

    Customized Tour

    • Best for: Special occasions or anyone who wants a fully tailored itinerary.

    • What’s included: We design your perfect day — from wineries to lunch stops, photo ops, and more. Charcuterie is also an option.

    • Group size: To be determined.

    • Pricing: Custom quoted.

    See our Tours at a Glance summary here.

  • Our tour vehicle is a professionally maintained 15-passenger van — roomy, comfortable, and ideal for scenic countryside routes.

    • Climate-controlled interior

    • Comfortable seating for up to 10 guests, with plenty of elbow room for all. We cap each tour at 10 so it stays intimate and enjoyable.

    • Rear storage for charcuterie boards and wine purchases

    • Cleaned and safety-inspected before every tour

    Driver name, mobile, and vehicle type will be provided in your Guide to Your Tour information packet, sent via email ~72 hours prior to your tour date.

  • Yes. Take our 45-second Winery Experience Selector and we’ll recommend a region plus Public vs Private, based on your preferences. You can start it right here.

  • When booking, you have the option to choose one of four VA winery regions. Once you book a winery region, our next step will be to firm up which wineries to visit for your tour date. Our tours will rotate among many different wineries as shown on our map on our Experiences page. There are so many to choose from - we know you’ll love all of them! Have you already seen a few? Please let us know which ones, when you book your tour, so that we can make sure not to repeat any.

    Your final winery lineup and reservation times appear in the Guide to Your Tour information packet, provided ~72-hour prior to your tour date, via email.

  • The wineries will charge a tasting fee. Some will be guided tastings and some will be self-guided (flights). These fees typically run about $15-$30 per person, on average, per winery.

    This cost is incremental to the cost of the tour transportation and will be charged to your card on file, after booking confirmation (and after we’ve finalized plans with the respective wineries).

    Some wineries waive the tasting fee with wine purchase or by joining their wine club.

    Given that many of the wineries are small and have limited staff, we require pre-payment for tastings in advance so that split bills and long checkout lines can be avoided. This helps the wineries quite a bit.

    Upon booking, we will quickly finalize the wineries we will visit for your tour. We will then be in touch with you, in advance of the tour date, to confirm the cost of tastings and to obtain authorization to bill your credit card on file.

    For more on tasting fees and other important details, visit our Your Experience Guide.

    In addition, you will receive a Guide to Your Tour information packet via email, ~ 72 hours prior to your tour date, which will include a per-person tasting-fee summary and which wineries will be paid in advance (on the day of or just before your tour date, from the credit card we have on file for you).

  • For public (join-in) tours, we offer pickup and drop-off service at a handful of pre-defined locations in Northern Virginia, depending on the tour region you select and where you are located, for example:

    • NorthSide Social, Clarendon

    • Ballston Metro

    • Westover shopping center, Arlington

    • Mosaic District, Merrifield

    • Tysons Metro

    Once your tour is booked, pickup locations and times will be finalized at least 48 hours prior to your tour departure. Depending on the region you’ve selected, pickup can range from 8:30-10:15 AM. And drop-off can range from 6:00 - 7:30 PM

    For private and customized tours, we offer pickup and drop-off service at our pre-defined locations or we can pick you up at your preferred location in the following areas in Northern Virginia:

    • Arlington County

    • City of Falls Church

    • City of Fairfax

    • Fairfax County

    • Northern Fauquier County

    • Loudoun County

    We’ll coordinate a convenient location for your group and confirm timing 72 hours before your tour.

    For customized tours, we will consider pick-up and drop-off in select other locations, including D.C. and parts of Maryland that are close to D.C. and Northern VA. This will be at our discretion.

    Your exact pickup window, location notes, and drop-off estimate are listed in your Guide to Your Tour information packet (sent ~72 hours prior).

  • For both public and private tours, depending on the region you’ve selected, pickup on the day of the tour can range from 8:30-10:15 AM, and drop-off can range from 6:00 - 7:30 PM.

    Customized tours will be unique and therefore difficult to predict timing until plans are coordinated with the guests.

  • Public Tours: Up to 10 guests can join. Public tours require a minimum of 4 total guests to operate. Smaller groups are welcome to book—tours will run once the minimum is met. If the minimum is not reached, we’ll contact you in advance to reschedule, explore options, or issue a full refund.

    Private Tours: Priced as a full vehicle (10 seats), with no more than 10 guests.

    Custom Tours: To be determined based on your request.

  • Absolutely! For a fully personalized experience, choose our Customized Tour option. We’ll work with you to design the perfect day — from selecting your favorite wineries to planning lunch stops, photo opportunities, and any special touches you’d like. Whether it’s a birthday, bachelorette party, corporate outing, or just a memorable day with friends, it’s your experience, your way.

    Customized Tours can be flexible with the number of guests. We’ll work with you to determine the optimal transportation based on the number of guests. Pricing is based on your itinerary and preferences. Contact us to start planning your customized tour today.

    Your final winery lineup and reservation times will be noted in the Guide to Your Tour information packet, provided ~72-hour prior to your tour date, via email.

  • We kindly ask that guests do not bring outside food on board. A freshly made sandwich is included in the cost of your tour, and charcuterie boards are available as an add-on for all tour types.

    Guests are welcome to purchase food at the wineries or enjoy a small personal snack, but please note that some wineries have strict rules against outside food while others may allow it. We’ll remind you of each winery’s policy in our Guide to Your Tour, which you’ll receive via email, ~ 72 hours before your trip.

    If you’ve ordered charcuterie for your tour, the Guide to Your Tour information packet (provided via email ~72 hours prior to your tour date) confirms board size, allergens and any special requets.

    Outside alcoholic beverages are not permitted on the bus, and wineries have very strict no–outside alcohol policies in accordance with Virginia law. Soft drinks are welcome, and we provide complimentary bottled water for all guests.

  • Yes. We offer an optional charcuterie-to-go add-on (we call them “All ABoard Bites”) that’s easy to enjoy between tastings. If you don’t add charcuterie, your tour still includes a choice of four sandwich options at no extra cost. If ordered, your Guide to Your Tour information packet, emailed to you ~72 hours prior to your tour date, confirms board size, allergens and special requests associated with your All-ABoard-Bites order.

    We also have a full menu of cheese and charcuterie boards for any occasion—small to large, casual to formal.
    How to order:
    • For a tour add-on: make your selection as you book on the Experiences page.
    • For non-tour orders: visit the Charcuterie page to choose from the full menu and add to cart.
    Dietary notes welcome (vegetarian, gluten-free, pork-free, nut-free). We coordinate with winery policies on outside food.

  • Yes — we operate in a licensed, inspected commercial kitchen with a skilled culinary team, and we can generally accommodate most food allergies or dietary restrictions. This applies to both the sandwiches included with your tour and any charcuterie board add-ons.

    When booking your tour or placing an order, please note any allergies or special requirements so we can plan accordingly. While we take every precaution to avoid cross-contamination, our kitchen does handle common allergens, so we cannot guarantee an allergen-free environment.

  • Our tours run rain or shine! Virginia wineries can be just as beautiful on a rainy day, with cozy tasting rooms, covered patios, and scenic views through the mist. We recommend dressing comfortably for the weather and bringing an umbrella for any short walks between the vehicle and tasting areas. A little rain just adds to the charm of the day.

  • Bring your physical, government-issued photo ID — most wineries will not serve guests without seeing the actual card, and electronic copies on your phone are not accepted. Wear comfortable clothing and shoes, as you may be walking between tasting rooms or exploring the grounds. Stay hydrated by drinking plenty of water throughout the day (we provide bottled water on the bus), and enjoy a bite to eat between tastings — it helps you pace yourself and make the most of each stop. Most importantly, be ready to have some fun — the day is yours to enjoy!

    For a full checklist and tips, see our Your Experience Guide. We will also provide a Guide to Your Tour information packet, ~72 hours in advance of your tour.

  • A seasonal lineup of artisan cheeses, charcuterie, fruit and veg, house dips, and breads/crackers, sized from small to crowd-friendly. For tours, add “All ABoard Bites” during the booking flow on the Experiences page.

    For your special occasions, unrelated to winery tours, we offer a vast and comprehensive Board Menu on our Charcuterie page, and you can order from there. Quick Pick (Chef’s Choice) is available if you want us to curate. Dietary notes welcome.

    • We offer our boards in 2 sizes: Small (serves 4): $59 and Large (serves 10): $175, with the option to include meat or not.

    • This applies to our Signature Boards, our Seasonal Boards, Quick Pick, Special Occasion and Build-Your-Own Boards.

    • We can accommodate dietary restrictions. Just let us know and we’re happy to create a custom board to meet your needs.

    • All boards can be customized — just submit a custom board request.

  • Yes!

    We can accommodate for any dietary restrictions, including vegan and gluten-free.

  • Yes — we operate in a licensed, inspected commercial kitchen with a skilled culinary team, and we can generally accommodate most food allergies or dietary restrictions. This applies to both the sandwiches included with your tour and any charcuterie board add-ons. When booking your tour or placing an order, please note any allergies or special requirements so we can plan accordingly. While we take every precaution to avoid cross-contamination, our kitchen does handle common allergens, so we cannot guarantee an allergen-free environment.

  • Absolutely! We can customize for any need. Can’t find the perfect board on our menu? We’re happy to create a cheese or charcuterie board tailored just for you — whether it’s for a special occasion, dietary restriction, unique theme, or any other preference.

    Simply fill out our Custom Board Request Form with your details, and we’ll get back to you within 24 hours with a personalized recommendation and quote.

    • Hand-delivered by All ABoard VA in select Northern Virginia zip codes: Arlington County, City of Alexandria, City of Falls Church, Fairfax County.

    • If you have a custom request, simply fill out our Custom Board Request Form with your details, and we’ll get back to you within 24 hours with a personalized recommendation and quote.

    • Delivery hours: 9:00 AM – 7:00 PM daily (no delivery on Christmas, Thanksgiving, or Easter).

    • Variable delivery rate from $5-$20, depending on delivery address, as follows: Arlington county: $5, Falls Church City: $10, Alexandria City: $15, Fairfax county: $20

    • Delivery window can be selected in the charcuterie check-out process, as follows: 9-11 AM (morning), 11 AM-1 PM (midday), 1-3 PM (early afternoon), 3-5 PM (late afternoon), 5-7 PM (evening).

    • We confirm delivery time, address, and point of contact in advance, and notify you when we’re on the way.

  • We hand-deliver within select zip codes in:

    • Northern Virginia – Arlington County, Alexandria, Falls Church, and Fairfax County.

    • District of Columbia - The Wharf / SW Waterfront, Capitol Hill / Navy Yard, Shaw / NoMA, Downtown, Downtown/Farragut, Georgetown, Woodley Park / Cleveland Park, Dupont / Adams Morgan, Dupont Circle, Foggy Bottom / GWU / Kennedy Center

    • If you have a custom request, simply fill out our Custom Board Request Form with your details, and we’ll get back to you within 24 hours with a personalized recommendation and quote.

    Delivery is available daily from 9:00 AM – 7:00 PM (excluding Christmas, Thanksgiving, and Easter) for a variable fee, based on location, ranging from $5-$20. Delivery window can be selected in the charcuterie check-out process, as follows: 9-11 AM (morning), 11 AM-1 PM (midday), 1-3 PM (early afternoon), 3-5 PM (late afternoon), 5-7 PM (evening).

    • Keep refrigerated until ready to serve.

    • Consume within 2 hours of removing from refrigeration (includes travel time).

    • Crackers and bread are packaged separately to stay fresh.

    • Arrange crackers and bread alongside the board just before serving.

    • Serving utensils are not included — please provide your own.

    • Standard platter is included: disposable, eco-friendly balsa wood.

    • Upgrade option: elegant platter to match your occasion (available on request). If you’re interested, simply fill out our Contact form with your details, and we’ll get back to you within 24 hours to discuss what type of serving platter might be a good fit for your occasion.

  • Absolutely. Life’s milestones deserve extra care, and we take that to heart. We’ll design a board that feels as special as your occasion—fun, unique, and genuinely delicious—so the memories last long after the celebration.

    From tailgates and last-minute tournament meetups to anniversaries, birthdays, engagements and weddings, baby showers, celebrations of life, or a simple “congratulations” or “feel better” gift—we’ve got you covered and on board! Tell us your date, guest count, theme, and any dietary preferences, and we’ll handle the rest with thoughtful pairings and beautiful presentation.

    • Standard orders – For boards serving up to 14 guests, we recommend placing your order at least 3–5 days in advance to ensure availability and allow us to prepare your selections with care.

    • Large orders – For events serving 15 or more guests, we require at least two weeks’ advance notice so we can source the freshest ingredients, accommodate any special requests, and coordinate delivery or setup.

    • Last-minute requests – We’ll do our best to accommodate, but availability may be limited and certain menu items may not be possible.

Didn’t find what you were looking for?

Want to dive deeper? Check out our Your Experience Guide for complete details, tips, and policies, or send us a note and we’ll be in touch soon.

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Charcuterie-Related